Terms & Conditions

2. Products & Pricing

• All products listed on our website are subject to availability. Prices may change without prior notice.

• We strive to provide accurate product descriptions, but we do not warrant that product descriptions or other content are error-free.

• In case of pricing errors, we reserve the right to cancel or modify an order.

3. Order & Payment

• Orders will be processed only upon successful payment confirmation.

• We accept multiple payment options, including credit/debit cards, net banking, UPI, and digital wallets.

• Orders may be canceled by us due to pricing errors, stock unavailability, or suspected fraudulent transactions.

4. Shipping & Delivery

• We offer same-day delivery in Delhi, Bangalore, and Mumbai for eligible products.

• Standard shipping timelines apply for other locations. Estimated delivery times will be provided at checkout.

• Shipping charges may vary based on location and product category.

5. Replacement & Returns

• We offer a 3-day replacement policy, provided the product is returned in its original condition with all accessories and packaging intact.

• Replacement is not applicable if there is any physical or liquid damage.

• To initiate a replacement, customers must raise a request through our support team within 3 days of delivery.

6. Warranty & Support

• Manufacturer warranty applies to all eligible products. Warranty details vary by product and brand.

• We provide real human support via phone, email, and chat to assist with your queries.

7. Cancellations & Refunds

• Orders can be canceled before they are shipped. Once shipped, cancellations are not allowed.

• Refunds (if applicable) will be processed to the original payment method within 7-10 business days.

• Refunds will not be provided for products that do not meet our return policy criteria.

8. Limitation of Liability

• Sehven shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

• We do not guarantee uninterrupted, error-free operation of the website.

9. Privacy Policy

• We value your privacy and handle personal information as per our Privacy Policy. By using our site, you consent to our data practices.

10. Governing Law

• These Terms & Conditions shall be governed by and construed in accordance with the laws of India. Any disputes shall be subject to the jurisdiction of courts in [Your Business Location].